Skip to content

Loam Help Centre

What’s growing wrong?

Answers for 15 questions people ask us most — start typing and they appear as you go.

Popular:

Contact support

Talk to a gardener, not a bot

Five people on our support team, all of them growing something. Mon–Fri 09:00–18:00, Sat 10:00–14:00 (Istanbul).

  • Chat in the app

    Settings → Help → Chat. Median first reply last month: 12 minutes.

    Open chat
  • Email

    For billing or data requests. We reply within one working day.

    help@loam.example.com
  • Community

    6,200 gardeners swapping plans, seeds and frost stories.

    Visit the forum

All Loam services running normally · checked 11 Nov 2026, 09:40