Every booking request in one inbox.
WhatsApp, Instagram and your website form, answered by the whole front desk. Set up in an afternoon.
- Teams
- 1,900+
- Median reply
- 11 min
- Elif Kaya2mTable for 4 on Friday at 20:30?WhatsApp
- Can Demir14mDo you have a vegan menu?Instagram
- Website form1hBirthday dinner, 12 people, 21 NovForm
- Zeynep Aydın3hThank you, see you tonight!WhatsApp
Elif Kaya · WhatsApp
BookingAssigned to DenizHi! Table for 4 on Friday at 20:30? One of us is vegetarian.
Of course — Friday 20:30 for four, by the window. Most of our meze are vegetarian.
Sent by Deniz · booking created
Used at front desks across Istanbul and Izmir
Product
Built for the front desk, not the marketing team
One list for every channel
WhatsApp Business, Instagram DMs and your site’s form land in the same inbox, newest first.
Assign, don’t forward
Give a conversation to a colleague; they see the whole thread and the guest sees one voice.
Reply-time reports
Median and slowest replies per person, per channel, per hour of the day.
Quiet hours
Outside opening hours guests get an honest auto-reply with the time you’ll answer.
In numbers
- Median first reply
- 11min minutes
- Source: All workspaces, Oct 2026
- Fewer missed booking requests
- 38% percent
- Source: Customer survey, n = 214
- Messages answered last month
- 1.2M million
- Source: Relay logs, Oct 2026
- Average review score
- 4.9
- Source: 312 verified reviews
The boring parts, done
Bookings from messages
Date, time and party size picked out of the text.
Unlimited seats
Seasonal staff join with a link and leave with a click.
KVKK and GDPR
Data stored in Frankfurt; a signed DPA on every plan.
Opening hours aware
Reports skip the hours you’re closed.
iOS and Android apps
Reply from the floor; push only for assigned threads.
Works with your POS
The common POS systems and your calendar, out of the box.
Setup
Live by dinner service
Connect WhatsApp and Instagram
Scan one QR code and approve one Meta prompt.
10 minPaste the form snippet
Or keep your form and forward it to your Relay address.
5 minInvite the front desk
Everyone signs in with their phone number.
2 min
We used to lose two or three tables a weekend to unread Instagram messages. Since Relay, nobody leaves a thread unassigned — and Saturday nights are full.
Pricing
Priced per location, not per seat
Every plan includes unlimited seats, WhatsApp and Instagram. Change or cancel any month.
Solo
One location, one WhatsApp number.
29 US dollars /mo
290 US dollars /yr
Start with Solo- 1 location
- WhatsApp, Instagram, forms
- 30-day history
- Not included: Reply-time reports
Team
Most chosenA busy venue with a front desk.
79 US dollars /mo
790 US dollars /yr
Start with Team- Up to 3 locations
- Assignments and notes
- Reply-time reports
- Unlimited history
Group
Several brands or many branches.
Custom
Talk to sales- Unlimited locations
- SSO and audit log
- A named account manager
Prices exclude 20% VAT
FAQ
Questions we hear a lot
- Do I need WhatsApp Business API?
No. We connect your existing WhatsApp Business number; the API is handled on our side and included in the price.
- What happens after the trial?
Nothing, unless you add a card. Your inbox stays readable for 30 days.
- Can guests tell several people are replying?
Only if you sign messages. By default every reply comes from the venue’s name.
- Where is our data stored?
In Frankfurt (EU). We sign a data processing agreement and a KVKK commitment with every customer.
Answer tonight’s messages from one place
No card needed. Cancel any time.