Riverside District Office
What do you need to do today?
Most things can be done online in under 15 minutes. Search 13 services, or pick one of the tasks people ask for most.
Most requested
All services A–Z- Register a change of addressWithin 20 working days of moving in.Online · 10 min · free
- Apply for a residents’ parking permitOne permit per household in zones A–D.Online · 3 working days
- Report a street problemPotholes, broken lights, fly-tipping, blocked drains.Online or phone · 24/7
- Pay property taxSecond instalment due 30 November 2026.Online · card or bank transfer
- Book a bulky waste collectionFurniture and appliances, up to 5 items.Online · free
- Book a civil marriage ceremonyRiverside Hall or the Quay Pavilion.In person · from ₺1,250
Announcements
Roadworks, closures, council meetings and consultations. Also by text message — reply STOP to 0000 to unsubscribe.
- Roadworks
Water main renewal on Iskele Caddesi, 12–14 November
Water off at numbers 1–58 and in Fener Sokak; buses 14 and 22 diverted.
- Council meeting
District council meets on 19 November at 18:00 — agenda published
Open to the public. Item 4: the 2027 budget; item 7: the Bayır Park playground.
- Consultation
Have your say: a car-free Saturday on the waterfront
Survey open until 30 November. 1,184 responses so far.
- Closure
Hilltop Library closed 23–27 November for new heating
Returns at the Iskele branch; loans extended automatically.
- Event
Lantern walk along the river, 5 December at 17:30
Free. Lantern workshops in all four community centres the week before.
How we are doing
October 2026 in numbers
Published on the 5th of every month. The full data is open, as CSV.
- Requests closed in October
- 2,914
- Median days to close
- 2.1
- Streetlights repaired
- 318
- Calls answered within 60 s
- 94% percent
Visit or call
Iskele Caddesi 14, ground floor
No appointment needed at desks A and C. Desks B and D are by appointment after 15:00.
Address
Iskele Caddesi 1434000 Riverside/İstanbulStep-free entrance on Fener Sokak, hearing loop at every desk, sign-language interpreter on Wednesdays 13:00–17:00 (book ahead).
Directions in Google Maps (opens in a new tab)Hours
- Mon–Tue08:30–17:30
- Wed08:30–19:00
- Thu–Fri08:30–17:30
- Sat09:00–13:00
- SunClosed
Accessibility statement
This website aims to meet WCAG 2.2 at level AAA for text contrast and level AA everywhere else. It was last tested on 3 November 2026, with screen readers on desktop and phone, by residents who use them every day.
Known gaps: two PDF forms (building permit, market licence) are not yet tagged; ask for them in Word or large print and we send them within 2 working days.
Something hard to use? Write to info@example.com — a person reads every message.